Shipping Policy

At WAN (Whole Animal Nutrition), we make sure your pet’s food arrives fresh and on time.

Processing & Delivery

Orders are processed within 1–2 business days. Delivery takes 1–3 days within Metro Manila and 3–7 days for provincial areas, depending on courier schedules.

Shipping Fees

Rates are calculated at checkout based on location and weight. From time to time, we offer free shipping promos—follow us for updates!

Tracking & Issues

You’ll receive a tracking link once your order ships. For delays, wrong, or damaged items, contact us within 3 days so we can help resolve it quickly.

Contact number

📧 Email: info@q-markpet.com
📍 Address: 944 Benavidez St, Binondo Manila, Philippines 1006
📞 Phone: 244-1924 / 242-4302 | Fax: 244-0031